mee44 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you hold as a registered user — including those of you playing from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and across Malaysia.
We collect identity, contact, financial, and behavioural data necessary to provide gaming services, process MYR transactions, and fulfil our KYC obligations under international licensing requirements.
All data is stored on encrypted servers, transmitted over 256-bit SSL connections, and accessed only by authorised personnel. We conduct regular security reviews and maintain strict internal data access controls.
As a mee44 player, you have the right to access, correct, delete, and export your personal data. You may also object to certain processing activities and withdraw consent where processing is consent-based.
mee44 does not sell, rent, or trade your personal data to third-party marketers. Data is shared only with service providers necessary to operate the platform — payment processors, KYC verifiers, and fraud-prevention tools.
Financial data related to Touch 'n Go eWallet, DuitNow, FPX, Maybank, CIMB, and other Malaysian payment methods is processed by certified payment partners. mee44 does not store full card numbers or banking credentials on its own servers.
We use strictly necessary session cookies and, with your consent, analytics cookies to improve platform performance. We do not use third-party advertising cookies that track you across other websites without your explicit consent.
This Privacy Policy ("Policy") is issued by mee44 ("mee44", "we", "us", "our") and governs the collection, use, storage, sharing, and protection of personal data relating to individuals ("you", "Player", "User") who register an account, access, or otherwise interact with the mee44 online gaming platform accessible at mee44.cam and any associated mobile applications or services.
mee44 operates under an international gaming licence and serves players including those located in Malaysia. We recognise that the privacy of personal data is a fundamental concern for our users and we are committed to handling that data with transparency, care, and respect.
This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy. By registering an account or using the mee44 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
Note for Malaysian Users: While Malaysia's Personal Data Protection Act 2010 (PDPA) governs the processing of personal data of Malaysian individuals by entities operating within Malaysia, mee44 operates under international licensing and endeavours to meet the spirit and intent of internationally recognised data protection standards. This Policy reflects those commitments.
For the purposes of this Policy, the following terms carry the meanings set out below:
mee44 collects personal data through several means, including information you provide directly, data generated through your use of the platform, and information obtained from third-party service providers. The categories of data we collect are set out in the table below.
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, MyKad / Passport number | Registration form; KYC document upload |
| Contact Data | Email address, mobile number, residential address | Registration form; account settings |
| Financial Data | Payment method type, transaction amounts (MYR), deposit and withdrawal history | Payment gateway; platform transaction logs |
| KYC / Verification Data | Identity document images, selfie photograph, proof of address document | KYC submission portal |
| Technical Data | IP address, browser type, device identifier, operating system, login timestamps | Automatically via platform access logs |
| Gameplay Data | Game history, bet amounts, win/loss records, sports markets accessed, session duration | Automatically via platform activity logs |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support system |
| Marketing Preferences | Opted-in promotional communication preferences, bonus claim history | Account settings; promotion uptake |
Note: mee44 does not collect sensitive personal data beyond what is strictly required for identity verification (e.g., a copy of your MyKad or Passport). We do not collect racial, religious, health, or biometric data beyond what is present in submitted identity documents.
mee44 processes personal data on the following legal bases:
We use identity and contact data to create and manage your mee44 account, verify your eligibility to play (including the mandatory 21+ age check), process your KYC verification, and communicate account-related information such as transaction confirmations and security alerts.
Financial data and payment method details are used to process deposits and withdrawals through Malaysian payment channels including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, and Public Bank online banking. All transactions are denominated in MYR. Payment data is transmitted to certified payment processors and is not stored in full on mee44's own servers.
Technical, identity, and financial data are processed to detect and prevent fraud, money laundering, account abuse (including multi-accounting and bonus abuse), and other prohibited conduct as set out in our Terms & Conditions. This processing is carried out under our legal obligations and legitimate interests.
Gameplay and behavioural data are processed to monitor for signs of problem gambling behaviour, to enforce self-exclusion and deposit limits set by players, and to enable intervention by our responsible gambling team where appropriate. This processing is carried out under both legal obligation and legitimate interests, and is a fundamental component of our platform integrity.
Aggregated and anonymised gameplay and technical data are used to analyse platform usage patterns, improve user experience, optimise game performance, and develop new features. This data is de-identified before analysis and does not constitute processing of personal data in its final analytical form.
Where you have opted in to receive promotional communications, we use your contact data and gameplay history to send relevant offers, bonus notifications, and VIP programme updates. You may withdraw your marketing consent at any time by updating your account notification preferences or contacting support.
mee44 does not sell, rent, or trade personal data to third parties for commercial purposes. We share personal data only in the following limited circumstances:
We do not share your data with: third-party advertisers, data brokers, or any party for the purpose of marketing products or services unrelated to your mee44 account.
You hold the following rights in relation to your personal data held by mee44. To exercise any of these rights, please contact us at [email protected].
Request a copy of all personal data we hold about you, including the purposes for which it is being processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Receive your personal data in a structured, machine-readable format for transfer to another service provider where technically feasible.
Object to processing carried out on the basis of legitimate interests or for direct marketing purposes, which takes effect immediately for marketing.
Request that processing of your data be restricted in certain circumstances, such as while the accuracy of data is contested or an objection is under review.
mee44 will respond to verified data subject requests within 30 calendar days. Where a request is complex or voluminous, this period may be extended by a further 60 days with prior notification. We may request verification of your identity before processing any data subject request.
mee44 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods imposed by our legal and regulatory obligations:
Upon expiry of applicable retention periods, personal data is either securely deleted or anonymised so that it can no longer be linked to any identifiable individual.
The mee44 platform uses cookies and similar tracking technologies to operate and improve the platform. We use the following categories of cookies:
You may manage your cookie preferences through your browser settings. Most browsers allow you to refuse, delete, or selectively accept cookies. Note that disabling strictly necessary cookies will prevent you from logging in or using core platform features. Disabling analytics cookies will have no impact on your ability to use the platform.
No Cross-Site Advertising Cookies: mee44 does not deploy third-party advertising cookies that track your activity across other websites. Our cookie use is limited to the mee44 platform and its own operational requirements.
The mee44 platform is strictly for individuals aged 21 years and above. We do not knowingly collect, use, or retain personal data from individuals under the age of 21. All registrations are subject to mandatory age verification as part of the KYC process.
If mee44 becomes aware that an account has been registered by or on behalf of an individual under the age of 21, that account will be immediately suspended, all funds will be returned to the registered payment method, and all associated personal data will be securely deleted from our systems in accordance with applicable data retention obligations.
🔞 If you are under 21 years of age, you must not register on or use the mee44 platform. If you believe a minor has accessed this platform, please contact us immediately at [email protected].
mee44 operates under an international gaming licence and may process or store personal data on servers located outside of Malaysia. Where personal data is transferred to countries that do not provide an equivalent level of data protection, mee44 ensures that appropriate safeguards are in place, such as standard contractual clauses or equivalent data transfer mechanisms.
Third-party service providers engaged by mee44 — including KYC verification providers, fraud-prevention platforms, and cloud infrastructure operators — may process data in jurisdictions outside Malaysia. All such providers are bound by data processing agreements requiring them to maintain data security standards consistent with those described in this Policy.
mee44 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
In the event of a data breach that is likely to result in a high risk to your rights and freedoms, mee44 will notify affected players without undue delay and take immediate steps to contain the breach and mitigate potential harm.
The mee44 platform incorporates services provided by third-party game software providers, payment gateways, and customer support tools. While mee44 exercises care in selecting service providers and requires them to meet data protection standards consistent with this Policy, mee44 is not responsible for the privacy practices of third-party operators whose services are embedded in or accessible through the platform.
Where third-party software providers operate live casino studios, virtual sports, or other game formats accessed through the mee44 interface, those providers may collect certain technical or gameplay data directly. Such data collection is governed by the respective provider's own privacy practices, of which mee44 will seek to make you aware where material.
mee44 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or licensing requirements. Material changes will be communicated to registered players via email or on-platform notification with a minimum of seven (7) days' advance notice where practicable.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the platform following the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this page periodically.
If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or wish to raise a data protection concern, please contact the mee44 Data Protection team:
If you are not satisfied with our response to a privacy concern, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
Malaysian Users: Malaysia's Personal Data Protection Commissioner can be contacted through the Department of Personal Data Protection (JPDP) for guidance on your rights under the Personal Data Protection Act 2010. mee44 encourages players to seek independent advice on their data rights where appropriate.
We built our platform around trust — transparent terms, protected data, and honest practices. Have more questions? Our support team is ready 24/7, and our FAQ covers the most common player queries in plain English.
For players aged 21 and above only. mee44 operates under international licensing. Play responsibly.